Introduction
This privacy statement explains how Private Wealth Advisers Ltd (“we”, “us”, “our”) collects, uses, discloses and protects personal information in accordance with the Privacy Act 2020.
Personal information is information about an identifiable individual.
You are not required to provide the personal information we request. However, if you choose not to provide it, we may not be able to provide our services to you.
Privacy Officer
We have appointed a Privacy Officer who is responsible for:
Our Privacy Officer is supported through regular training and ongoing monitoring of privacy obligations.
How we collect personal information
We collect personal information in a number of ways, including:
Third parties we may collect information from include:
When you visit our website, we may collect information such as:
How we use personal information
We collect and use personal information for purposes including:
We may also use tools, including generative artificial intelligence (AI), to assist with administrative tasks such as drafting correspondence or summarising information. Where we do so, we take steps to minimise the use of personal information, use providers with appropriate safeguards, and ensure outputs are reviewed by our staff.
Sharing your personal information
In order to provide our services to you, administer your relationship with us, comply with our legal and regulatory obligations, operate our business, improve our products and services, and protect our legal rights and interests, we may share your personal information with our employees, contractors, advisers and agents.
We may also share your information with the following partners:
We may also share your personal information with third parties in the following circumstances:
We may also share your personal information with data, service and software providers to help improve, develop and maintain our products and website, including customer data modelling or statistical and trend analysis, and to provide you with a more tailored and relevant online experience.
We will only share personal information where it is necessary to provide our services, comply with legal obligations, operate and improve our business, protect our legal rights and interests, or where you have authorised us to do so.
We will endeavour to anonymise your data and minimise the amount of personal information shared with third parties, where possible. Prior to sharing any personal information, we take reasonable steps to ensure appropriate contractual, technical and organisational safeguards are in place.
Some of our suppliers and service providers may be located outside New Zealand, or may store personal information on servers located overseas. As a result, your personal information may be transferred to and processed in countries outside New Zealand. Overseas privacy laws may not provide the same level of protection as New Zealand law.
We will only disclose personal information overseas in accordance with the Privacy Act 2020, including where we are satisfied that the recipient is subject to privacy safeguards that are comparable to those in New Zealand, or where you have authorised the disclosure.
We take reasonable steps to ensure that suppliers and partners we engage have appropriate privacy and security safeguards in place. We do not sell or lease your personal information to third parties.
Biometric information
To comply with our obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009, we may verify your identity electronically.
We use Aply Limited (APLYiD) for electronic identity verification. This may involve biometric processing, including capturing a photograph of your face (selfie).
You are not required to complete electronic identity verification. You may instead provide identification documents in person. However, we may not be able to provide services until identity verification is completed.
You may request a copy of our proportionality assessment by contacting us at info@privatewealthadvisers.co.nz.
How we protect personal information
We take reasonable steps to protect personal information from loss, unauthorised access, use, modification or disclosure.
This includes:
Accessing and correcting personal information
You have the right to request access to the personal information we hold about you and to request correction of that information.
Requests should be directed to our Privacy Officer using the contact details below.
Internet use
While we take reasonable steps to maintain secure internet connections, the transmission of information over the internet is not completely secure and is at your own risk.
If you follow links to third-party websites, those sites will have their own privacy policies. We recommend reviewing those policies before providing personal information.
Privacy breaches
If a privacy breach occurs, we will assess whether it is notifiable under the Privacy Act 2020.
Where required, we will:
We maintain internal processes to identify, investigate and respond to privacy incidents.
Complaints
If you have a concern about how we have handled your personal information, please contact us:
Email: info@privatewealthadvisers.co.nz
Attention: Privacy Officer
We will investigate and respond to your complaint.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner:
Office of the Privacy Commissioner
PO Box 10094, Wellington 6143
Freephone: 0800 803 909
Email: enquiries@privacy.org.nz
Website: www.privacy.org.nz
A disclosure statement relating to the advisers associated with this website is available on the text link below -
Private Wealth Advisers Public Disclosure Statement
The team welcomes your enquiry. Our commitment is to be available as required by clients. Your enquiry will be managed with absolute confidentiality.